Winner Verification Policy

Purpose

Winner verification protects legitimate entrants, prevents fraud and ensures prizes are awarded to eligible winners.

Checks

Before awarding a prize, IVAWIN may verify:

• identity
• age
• address
• account ownership
• payment status
• entry validity
• compliance with competition rules
• bank-account ownership for cash prizes
• vehicle/property/prize transfer requirements where relevant

Contacting winners

Winners will be contacted using the details in their IVAWIN account/entry. It is the entrant's responsibility to keep details up to date.

Claim period

Winners must respond to IVAWIN within 28 days of the first winner notification unless a different claim period is stated on the relevant competition page.

If a winner does not respond within that period, IVAWIN may make reasonable further attempts to contact the winner. If the winner still cannot be contacted, is ineligible, or fails required verification checks, IVAWIN may award the prize to a reserve winner in accordance with the Competition Rules.

Publicity choice

Winners may be asked to take part in publicity. Optional publicity consent is separate from winner verification. Refusing optional publicity should not affect the prize unless publication is legally required for transparency.

Failure to verify

Winners must respond to IVAWIN within 28 days of the first winner notification unless a different claim period is stated on the relevant competition page.

If a winner does not respond within that period, IVAWIN may make reasonable further attempts to contact the winner. If the winner still cannot be contacted, is ineligible, or fails required verification checks, IVAWIN may award the prize to a reserve winner in accordance with the Competition Rules.